Frequently Asked Question
What are the repair fees on out of warranty products?
Last Updated 25 days ago
OUT-OF-WARRANTY FLAT RATE REPAIR PROGRAM:
G-Series Voice Pager products & accessories that are out of warranty can be repaired for a flat rate repair fee, if eligible. The flat rate repair program is limited to repairable products only. Products determined to be unrepairable (unable to be repaired/ not economical to repair/ unable to refurbish) will be returned unrepaired in their original condition.
Unication Flat Rate Repair Fees:
G1 Voice Pager $109.00
G2/G4 Voice Pager $179.00
G3/G5 Voice Pager $199.00
Micro USB Port Replacement ONLY (G2-G5)*
Accessories Flat Rate Repair Fees:
G1 Programmer $40.00
G1 Desktop Charger $45.00
G1 Amplified Charger $75.00
G4/G5 Desktop Charger $55.00
G4/G5 Amplified Charger $85.00
REPAIR PROGRAM RULES & RESTRICTIONS:
- Dealer will be prompted to check warranty and approve repair fee when opening the RMA ticket.
- Do not ship device until instructed by Unication technician.
- Repaired device includes a 30-day warranty on the repaired part only.
- All P25 Voice Pagers (G2-G5) sent in for repair must include the device antenna. If the issue is labeled as Powercycling or Charging, include the battery as well.
- Unication’s Flat Rate Repair Program is limited to repairable devices (unable to be repaired/ not economical to repair/ unable to refurbish) only. No replacement device will be provided if repair is not possible. The unrepaired device will be returned unrepaired in the condition received.