Frequently Asked Question

What are the repair fees on out of warranty products?
Last Updated 25 days ago

OUT-OF-WARRANTY FLAT RATE REPAIR PROGRAM:

G-Series Voice Pager products & accessories that are out of warranty can be repaired for a flat rate repair fee, if eligible. The flat rate repair program is limited to repairable products only. Products determined to be unrepairable (unable to be repaired/ not economical to repair/ unable to refurbish) will be returned unrepaired in their original condition.

Unication Flat Rate Repair Fees:
G1 Voice Pager $109.00 
G2/G4 Voice Pager $179.00
G3/G5 Voice Pager $199.00
Micro USB Port Replacement ONLY (G2-G5)*

Accessories Flat Rate Repair Fees:
G1 Programmer $40.00
G1 Desktop Charger $45.00
G1 Amplified Charger $75.00
G4/G5 Desktop Charger $55.00
G4/G5 Amplified Charger $85.00


REPAIR PROGRAM RULES & RESTRICTIONS:

  • Dealer will be prompted to check warranty and approve repair fee when opening the RMA ticket.
  • Do not ship device until instructed by Unication technician.
  • Repaired device includes a 30-day warranty on the repaired part only.
  • All P25 Voice Pagers (G2-G5) sent in for repair must include the device antenna. If the issue is labeled as Powercycling or Charging, include the battery as well.
  • Unication’s Flat Rate Repair Program is limited to repairable devices (unable to be repaired/ not economical to repair/ unable to refurbish) only. No replacement device will be provided if repair is not possible. The unrepaired device will be returned unrepaired in the condition received.
*Available for G2-G5 Voice Pager units requiring ONLY the Micro USB Port replacement, with no other issues.

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